Will Tiao did a phenomenal job helping us sell a multi-family apartment building we inherited and had not personally managed. Not having any real estate experience ourselves, the thought of trying to sell a very old building with long-term tenants and low rents was daunting. But Will’s in-depth knowledge of our area and the market, and his personal as well as professional experience in dealing with properties such as ours, inspired our confidence. But before we decided to list with Will we wanted to talk with a few other agents and Will graciously encouraged us to do just that. He was never pushy but was always ready to talk with us and offer his help.As a seller I wanted an agent that I felt comfortable working with but also one that I thought would represent us well to potential buyers. Will was personable and professional and demonstrated solid media and marketing skills. Having interviewed other agents we felt that some wanted to list high because they thought that’s what we wanted; others wanted to list low because they saw all the downsides of the property. We felt Will’s recommended listing price was the most honest and realistic and based on a strategy which resulted in our final sales price being $200,000 over the listing price. We couldn’t have been more pleased.During a crazy seller’s market, Will handled the onslaught of calls and offers with ease. He was patient and coached us through the process of selling and doing a 1031 exchange. Will worked diligently to keep the sale moving forward smoothly despite some unexpected glitches. Will has a ready laugh that kept things light when I started to get stressed. Will was definitely a godsend and we highly recommend him and Tiao Properties.

If you are SERIOUS about selling your home (or duplex in our case) and get the best price for it and service, then I wholeheartedly recommend you to contact and sign a contract with Will Tiao and his highly efficient team. Or just get a no-frills consultation from him! We made the mistake of listing with another real estate agent, without doing due diligence, and she sat on our properties wasting a whole year without even bringing one offer–any offer as we told her! Then we found Will (on Yelp!) and we have never looked back. We got the best personal service and several offers and our property was sold at an excellent price and way over what was listed with the previous agent. I was originally skeptical after our bitter experience with the previous agent and was hesitant with Will, but he pleasantly proved me wrong. He also gave us a commission break as he also found the buyer (no third party). Please get moving with Will, who has many potential investors, if you are serious about selling, buying, getting the best service, flexibility and an expert! Mark my word, you will not regret it.

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn’t long before we identified a building I loved with the right cash flow and price.As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I’ve been really happy with their services as a buyer’s agent. I’ll update when I have a bit more experience with the property management side.

Real estate transactions are an absolute nightmare. They’re surrounded with huge financial obligations, stress, and can tax you beyond the breaking point. That is why it is so incredibly important to surround yourself with broker’s that represent YOU with integrity and honesty. Give yourself the chance to work with Will and Diana Tiao. Not only are they exceedingly proficient and resourceful, they are great people. Yes, I had 10 offers within one week of listing. Yes, they alleviated stress by referring me to trusted skilled tradesmen (extremely important). But, what sets them apart more than anything else? They actually care. Do yourself a favor and give them a call. It starts with a conversation that can create a relationship that’ll last you a lifetime.

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!

Will did a fantastic job in helping me sell my duplex property. It was a tricky deal with multiple escrow fallouts and difficult buyer demands, but he was able to help navigate all the issues strategically and with a steady hand. Additionally, WIll is a rental property investor and runs a property management company, so brings with him a wealth of knowledge and resources – a valuable addition to any RE investor’s team. This is my second successful deal with Will, and I’d highly recommend him whether you’re buying or selling multifamily properties.

Will helped me purchase an investment property in the LA area, and his service was nothing short of exceptional. Not only is Will refreshingly honest and firmly reliable, but he is also extremely knowledgable on investment properties and truly knows how to spot the right opportunities for his clients. In addition, there were many parts of this particular buying process that were new and unfamiliar to me, and Will was so patient and helpful throughout the entire experience. His candor and proactive nature truly made all the difference, as buying a property can often be a nerve-wrecking ordeal. With Will, it’s as easy as it can get. His team is well seasoned in the industry and it definitely shows – they stay on top of every detail, are very communicative, and in general are a delight to work with. Overall, Will and his team provided outstanding service, and I would highly recommend them.

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you're in very capable hands. I strongly recommend them.

If you're looking for someone who is responsible, professional, efficient and kind, look no further than Will and Diana in terms of real estate representation. They are a husband and wife duo who have helped us in purchasing a duplex in the crazy LA market. Buying in LA has its ups and downs and through it all, Will and Diana were there to lead the way. We found them to be very honest with their feedback regarding properties ("do NOT buy this place because the remodel was mediocre" ). Since we live out of town, we truly relied on their opinions when purchasing the place and couldn't be more pleased with the results. We are also utilizing them for rental property management and so far everything has been completed in such an efficient manner from utilities, to the landscaping, to finding tenants! Looking forward to a long term great relationship with them from here on out.

I stumbled upon Tiao properties via a direct mail advertisement [direct mail works people!]. I noticed the professionalism of the card, and also liked the fact that they were based in Echo Park, where I was in the market for a property manager and realtor. From there, I reached out to Will via email and he responded immediately. He made an attempt to get to know me and learn more about what I was looking for, and we decided to meet in person to discuss a week later. Shortly after, my house is now managed by Tiao Properties. My experience has been great since day 1. Whether it is Will, or anyone else in his office, people have been responsive, thorough, and understanding of my questions / requests. I definitely recommend Tiao Properties to anyone looking for a full service property manager in the LA area.

I used to work for Tiao Properties as an office assistant so I can attest for how much care and dedication Will & Diana give to their work. I think that both of them are trustworthy, genuinly nice and caring people. They are always striving for their clients' best interest. Be it their real estate clients or tenants at the properties they manage, they want them to feel truly at home. For these reasons, I knew that I will be seeking their services once it was my turn to buy a house. Will and Diana helped me and my husband find our first home together. It was my first time buying a property. Even though I had previously worked for Tiao Properties, I was more involved with the property management side of the business and not so much with the real estate side so, I wasn't very familiar with the process. Even so, everything was very clear and they were easy to work with. Diana is organized and always looking for ways to improve and make the process easier for her clients. Will is very proactive and a good negotiator. Together, they make an excellent team. In addition, although it was not my husband's first time buying a property, he also felt the process was much easier when working with them compared to his previous experience with other agents. We tried browsing for listings and going to open houses by ourselves but the place we ultimately chose was one that Will found about after talking with the listing agent. It was a property that would have been very difficult for us to find and one that we would probably not even consider before. Will and Diana helped us during the entire process and in all the​ steps required for closing escrow (e.g. inspections, contingencies removals, requests for repairs, etc.) We have been enjoying our new home for the past several months and we still think that they helped us find the perfect fit for us.

Mary Jo and Nicole are the best! Always there when you need them. I highly recommend Tiao properties with renting (:

The team at Tiao Properties, led by the amazing Will Tiao, did a wonderful job. We were first-time buyers and they clearly & calmly walked us through the nuances of the process. It's a very competitive market, but we felt like we had some of the most savvy people in the Los Angeles real estate game fighting for us. In the bidding process, Will and his team put their years of experience toward helping us strategize. And after our bid was accepted, they could have taken their foot off the gas but instead did a great job negotiating to get us the best deal possible. Will also seems to know the right person for every type of issue that could come up and we are continuing to rely on him for these recommendations. We strongly recommend Tiao Properties, particularly for first-time buyers.

I worked with Will and his team to purchase my first apartment building (which they are now managing as well). The process was really great and from the beginning I felt like Will really understood what I was looking for in a property. It wasn't long before we identified a building I loved with the right cash flow and price. As I was on the other side of the country through most of escrow, the team at Tiao Properties managed the inspections and kept me up to speed on what was going on. Overall I've been really happy with their services as a buyer's agent. I'll update when I have a bit more experience with the property management side.

This is a review of Tiao Properties as a full service real estate and property management company .. Rental Review: One of the best decisions I made when deciding to rent my house was hiring the services of Tiao properties. They truly "manage" in every sense of the word. The Amazing team (lead by Diana Tiao) was extremely professional in dealing with the tenants, and provided a constant stream of communication with regards to property issues and maintenance. A thorough screening process of the tenants was conducted way before anyone was allowed to occupy. They took care of daily maintenance needs. The team had an array of contractors and handymen that were utilized when property wear and tear issues arose. They advised and managed all the finances, updated accounts, kept very organized bookkeeping and even took care of the financials regarding tax reporting. The resources and management experience available during my rental period enabled me to have full confidence and trust that someone was looking out for my property and for me. I would recommend Tiao properties as a true one stop shop when it comes to property management. My experience with them as a management company, was the main reason I chose them to sell my house … they are that good! Realtor/Sales Review: They say that selling your house is one of the most stressful times of your life and I would have to respond with "Not when you have Will Tiao as your realtor!" The sale was fairly easy, painless and certainly not stressful. The level of experience and knowledge that was provided, made for a very straightforward and calculated sale. Will was forthcoming with plenty of information. He consistently communicated with me during the entire process and gave accurate timelines throughout. Will was the driving force behind the decision-making and his transparency and professionalism were the key factors in closing at $263K over asking! I very much trusted Will through this process and look forward to working with him again in the future.

The Tiao's were excellent in helping my family find the perfect home for us on the westside. Whereas we've had issues in the past w/other agents that prevented us from closing on several homes, the Tiao's and their team were a well-oiled machine and made things easy for us. Even better was that they had their own team of inspectors and vendors on speed-dial who immediately addressed all issues during the escrow period. If I have any properties to buy or sell in the future, I'll be sure to call them first.

Will and his team at Tiao Properties helped me do the impossible — buy a four-plex investment property in Los Angeles for under $1 million! We all know how expensive investment real estate is in LA. Once we identified the property, we knew it was going to be very competitive with multiple offers. Even though mine was not the highest offer, we were able to get it accepted because of Will’s expertise in the area and his experience in managing and selling hundreds of multifamily units. Once in escrow, Will and his team helped me pull together the financing, the physical inspections, and handle difficult situations with the other side of the transaction. Now that we have closed (with a significant discount due to Will’s superb negotiating skills!), I’m still leaning on Will and his team for referrals for ongoing issues. If you’re thinking of buying or selling a multifamily property is Los Angeles, I highly recommend using Will and Tiao Properties.

A couple expecting in three months, two teenagers and a grandpa needed just the right home, fast. With the sale of grandpa's house, the end of the couple's lease and the due date looming, I recommended one realtor from the dozens of top L.A. agents I know–actually a team with high ethics, knowledge of the market and the ability to close win-win deals, even in tough circumstances. Will Tiao, who heads the Tiao Properties team at the collective realty and teaches real estate for novices to advanced students, managed the project…for months. While touring homes, the family kept adding to the wish list. Ken Dennis never ran out of patience or hand sanitizer. Kyra Wasmundt made sure forms were completed properly by multiple parties, online. Diana Tiao and the girls even delivered lunch on moving day. Without the savings from the below-asking offer and credits they negotiated for us, the purchase and repairs might have been impossible. I'd recommend my family use the Tiao team again in a heartbeat, except for one thing. Ken got this family a forever home.

I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client’s properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side– this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish.If you are looking for an expert in multi-family real estate in LA – you’ve found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!

If you are SERIOUS about selling your home (or duplex in our case) and get the best price for it and service, then I wholeheartedly recommend you to contact and sign a contract with Will Tiao and his highly efficient team. Or just get a no-frills consultation from him! We made the mistake of listing with another real estate agent, without doing due diligence, and she sat on our properties wasting a whole year without even bringing one offer–any offer as we told her! Then we found Will (on Yelp!) and we have never looked back. We got the best personal service and several offers and our property was sold at an excellent price and way over what was listed with the previous agent. I was originally skeptical after our bitter experience with the previous agent and was hesitant with Will, but he pleasantly proved me wrong. He also gave us a commission break as he also found the buyer (no third party). Please get moving with Will, who has many potential investors, if you are serious about selling, buying, getting the best service, flexibility and an expert! Mark my word, you will not regret it.

I have found Will, Diana, and the team at Tiao Properties to be a vital resource. The team brings a unique expertise to all of their client's properties through their combination of Commercial Brokerage and Property Management. As someone that works in Commercial Real Estate, I believe this unique mix creates a team that understands the purchase side of the business as well as the property management side- this allows them to focus on the full spectrum of needs for their clients. The ability to understand the cap rates and numbers on the purchase as well as the nuances of property management in LA creates a team that can deliver you from start to finish. If you are looking for an expert in multi-family real estate in LA – you've found the team that can help with the search (step 1) all the way to the last step of effectively managing the property as an income stream. Highly recommend!

In all my experience with property managers, it does not get better than Tiao Properties. They managed an investment property for a mutual client. They were always extremely professional, took full responsibility for overseeing all matters with the property, and all had the best team attitude. I look forward to working with them again. Would recommend them to anyone seeking property management or looking to list. Thank you, Will & Co.!

Will Tiao is extremely professional. He is solution oriented. I have always experienced favorable interactions with him. He has my full endorsement. You’ll be in good hands with Tiao Properties!

Will and Diana are seriously the best landlords I've had here in LA! I've dealt with some really horrible slumlords in the past and lived in places that were unsafe and not up to code. Will and Diana actually care about you and their properties. They have an online portal which makes maintenance requests and rent payment super convenient. The property manager actually did a real walk through with me before I moved in which made me feel so much more comfortable. They are very quick to respond and are very professional. The rent is a little high, but I feel it's worth it cit the quality of care. I hope to stay here for years to come. I was also not promoted in any way to write this review. I truly recommend renting with them!

Will and his team were wonderful! The entire team is responsive and very good at what they do. At any time, either Will or his team was able to solve the problem, especially from the tenants, very quickly. Will as an agent is also able to guide us through the complex buying process. I highly recommend them and would give them 10 stars if I could. Thanks Will! You rock.

Worked with Ken and Will on my last duplex purchase. First off, market conditions are pretty rough right now and finding an investment property in the SoCal area proves to be near impossible. After months of searching, we finally identified a great deal. Got accepted on the first offer. Ken helped negotiate a very favorable deal in my favor. It was one of the more difficult transactions as the seller did not perform to no fault of ours. Despite that, these two calmly guided me through the turmoil and helped negotiate our way through it to get the deal done. Honestly, I lost my cool a few times and these two professionally kept my eyes on the prize. In the end, it all worked out and I pocketed an extra chunk of change to work on the property.

I just closed escrow on my first home with Tiao Properties and I must say that Will and Diana made this a very positive experience for me. Will made sure to communicate to me my options through the negotiations process and kept me on track/focused without being pushy (very important for a classic libra like myself lol). In the end, I felt like I came out on top of the deal. Thank you Will and Diana!

I was searching around for a property management company and came across Tiao properties through Yelp.They gave us insight to all that they do in regards to property management and some referrals to great experienced vendors.They have a great online property management system that takes care of rent payments even repair requests. Will and team have been very professional managing the property, even helped mediate a good conclusion with a problem tenant.Besides being a great property management team, Will is very knowledgeable in all things real estate. He has answered all my questions and concerns regarding my real estate portfolio. As well as put us in contact with others to help on the finance side. Thanks for all your help and guidance!

Will and his team assisted me in acquiring a four unit rental property. They were great to work with and on top of things every step of the way. Will is extremely knowledgeable on investment properties – having him as a partner while navigating the complex acquisition and due diligence process was invaluable. Highly recommend reaching out to them if you're looking to acquire investment property in LA.

Will is an incredible real estate agent! We work with many realtors throughout Los Angeles and there are only a handful that are honest, reasonable, reliable and honorable and Will is definitely one of them! We love working with him and his great team! I highly recommend Will to anyone who is looking to buy or sell real estate. If you want someone you can trust, Will is your guy!

Will has done an excellent job walking through selling my first home. He's gone above and beyond to find me multiple offers and working with the buyers agent to make the sale. I recommend his services to everyone I meet as an excellent realtor both buying and selling as well as property management team.

We used Tiao properties (Will Tiao) as our broker to find our income property which is a four plex in Echo Park. We found Tiao Properties as a referral and we want to spread the word on how wonderful they are! Will diligently pursued all the listings as soon as they came up and advised us on which properties suited our goals and needs. After the purchase, we hired them to do our property management as well. The transition was seamless. Will, his wife, Diana, and Nelle (their assistant) have done a fantastic job with the property management. The change of ownership was a bit rocky at first as the previous owner did not notify the tenants until practically the day before COE of the change in ownership. Nelle jumped right on it and worked with the tenants to explain the new ownership and collected rent from 12 tenants. They are very knowledgeable on the rent control laws and experienced on how to handle tenants. They respond very quickly to us (landlords) and tenants. We are very happy with their professionalism and expertise and would highly recommend them to anyone looking to buy, sell, or someone in need of property management.

Will and Diana were exceptional from start to finish in selling our duplex on West 6th Street. Drama-free real estate professionals you will appreciate and can trust.

We reached out to Tiao Properties to rent our 4 bedroom house in Burbank and instead they sold our house. We could not be more pleased. COVID has created so much disruption and uncertainty for the world. We feel so lucky to have Will and Diana by our side – clearly and confidently navigating us through every step of the sale, managing our expectations, and delivering to them.Back in May, our family bought a house in a different state as an investment property. We were planning to renovate and use it as a rental property. In July, we decided to relocate for the remainder of the summer and invited Will to look at our Burbank home. He felt confident that we could get over the average price of a Burbank rental. Maybe we should consider living in our other home? At the end of the summer, we decided not to return to Burbank. We came back in October to pack up the house and get it ready for rental. Diana did a thorough walk-through of the house. We took all her recommendations for home improvements and her team handled it.After looking at comps and the real estate market, Will encouraged us to sell. We quickly ran the numbers, spoke to our trusted advisors, and agreed.The house was ready for viewing by November. After one open house, we had 4 offers above list price. Will carefully discussed our options, never pushing us in any direction. Granted we were in a situation where there were no bad options, he did a really good job of providing just enough detail for us to see the right option. We completed escrow last week and are now looking for our next investment opportunity.We are very happy with the level of communication, access, and speed at which Tiao Properties responded to our needs. We also really appreciate that they pointed us to a better opportunity when they could have kept us as a customer for a longer period of time. These are highly intelligent and trustworthy people who not only listened to our concerns, but also showed us where we should go.As a point of comparison, we used a different realtor when we bought the Burbank home. She never actually succeeded in showing us a home we liked. I don’t think she really took the time to understand what was important to us. We found our Burbank home on our own, but went through her for the purchase. And then she disappeared to Burning Man when we were closing on the house.When you’re dealing with one of the biggest financial transactions of your life, it’s really important to pick the right team. While we are sad to say goodbye to Burbank, we feel that we made the right decision for our family. Thank you, Tiao Properties!

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.

What an AMAZING team to work with and make the stressful process of home purchasing a lot smoother! We are absolutely happy with how knowledgeable the whole team is, very responsive, attentive, and how the team really looked out for our best interest. Many realtors just want to push you to close but they were super patient with us as they really understood our needs and what we were looking for. Definitely recommend Tiao Properties!! Thank you so much for helping us during this long process and really making it a memorable one.

Will Tiao and his team at Tiao Properties are terrific. I purchased a property from a seller they represented and they were professional, responsive, polite and honest — so much so that months later when I was looking for an agent to represent me, I contacted Will. He has now represented me on three different properties and each and every time I have been thrilled with the result. Will is efficient, knowledgeable and hard working. He consistently delivers without ever complaining. If you work with Tiao Properties, you can sleep well at night knowing you’re in very capable hands. I strongly recommend them.

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.

Will Tiao and the team at Tiao Properties are dynamic. It is so helpful that it's a one stop shop that fully covers sales and property management so they really understand and are well versed in helping through the entire process. I don't know what I would do without their helpful and seamless expertise. If you are looking to buy sell, to get into real estate investments or to add to your portfolio, call them immediately!

I was looking for a reliable and trustworthy service during a difficult time. Although Tiao Properties did not offer the amenities I was looking for, they still took the time to answer questions and referred me to the proper channels. I'm certainly keeping their info for future reference.

I just closed on a house in Redondo Beach with Will. He is fantastic! Very upfront so he earned my trust right away. He provided us the inspection report before we made an offer so everyone had the right expectations going in. He is very pleasant to work with even when things come up. We had a situation because it was 2 houses on a lot and there was no HOA which presented a problem securing the loan. Will took the lead to determine what needed to happen and worked between our lender and the insurance folks to come up with a solution. He also worked with the buyers to ensure a team came in to clean the house, which was left very mess, so we could move in. He is a real pro and I would use him again and highly suggest you do too!

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in real estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client’s advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We’ve consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

I've lived in one of Tiao's properties for three years now and recently, due to COVID-19, I experienced a particularly difficult situation. Christina, who's new to the team, didn't think twice about jumping in to help me out. Not only was she empathetic to my circumstance, she was quick, communicative, and driven to help find a solution. I felt like she actually cared – she called to check in, explored all of my options, and really heard me out. We've never had issues with Tiao but after this week, I was beyond impressed with the support shown by both Christina and the owners. Property management isn't always like that so we feel very lucky.

My husband and I are first time investors in real estate. Investing in residential real estate can be overwhelming with all the different choices, but Will and Diana helped put us at ease by making every step of the way very clear and easy to follow. They helped us find a 4 unit property in West Hollywood that needed some renovation. After taking us through a complicated escrow process, we hired Tiao Properties to manage the property, and they helped us find the right vendors to fix up everything. They then leased out the property for great rents. We are extremely happy with their services and have already recommended them to many of our friends.

Will and Diana at Tiao Properties have been my guides through the real estate puzzle that is Los Angeles multi-unit housing. They helped me find the property that fit my budget, they managed the property during the time I owned it and also helped me sell in record time and over asking when it came time to sell. I appreciate their market smarts and their kind demeanors. They are on speed dial for the next time I get back into the market.